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Privacy Policy

Last updated: 16/10/2025

Introduction

Indivia International Pty Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and our ISO 27001-aligned Information Security Management System (ISMS)

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By using our website www.indivia-international.com.au or our related services, you agree to this Privacy Policy.

About Us

Business Name: Indivia International Pty Ltd

Address: Central Coast, NSW, Australia

Email: info@indivia.com.au

Services: Consulting, Implementation, Software Sales and Customisation

Service Region: Australia and Asia-Pacific

What information we collect

Contact Details: name, email, phone number, organisation

Form Submissions: messages or enquiries sent through our site

Usage Information: IP address, browser type, pages visited, referral source

Cookies and analytics: date collected via Google Analytics and similar tools

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We do not collect sensitive information unless necessary and with your consent.

How we collect information

We collect information directly when you submit a form or sign up to our newsletter, and automatically through cookies and analytics tools. We may also receive limited information from trusted partners or publicly available sources where permitted by law

Why we collect and use personal information

  • To provide and improve our consulting and software services

  • To respond to your enquiries and requests

  • To send newsletters and updates (with your consent)

  • To analyse website traffic and performance

  • To meet legal or contractual obligations

  • To protect our systems  and customers from misuse or fraud

Disclosure of personal information

We may disclose personal information to:​

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  • Service providers (hosting, analytics, email, CRM, IT support

  • Professional advisers (accountants, auditors, legal)

  • Regulatory bodies or law enforcement, where required

  • Business partners within Asia-Pacific region for service delivery

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​All third parties must protect your data and use it only for authorised purposes.

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